Baotian 35 years focus on furniture customization

Return Policy

Return Policy


In order to improve the after-sales system and strive to make consumers more satisfied, the company implements the return and exchange system. Customers who meet the return and exchange conditions and are approved to return or exchange, please implement the following terms (except for other return and exchange systems specified for special products):


  1. Return and Exchange Objects:

All customers who purchase the company's products, regardless of the delivery method and payment method, can return and exchange goods according to the provisions.


  1. Return and Exchange Conditions:

1) Products with quality problems (the company is not responsible for the quality problems caused by its own reasons).

  • The returned goods must meet the following basic conditions:
  • Goods are not polluted;
  • The package of the goods is complete (including the internal and external packaging), and the goods should be in the original state of brand new and unused, and the same state as when you received the goods, which does not affect the secondary sales;
  • At the same time, return the original packing box and delivery package of the goods, as well as all accessories, labels, freight bills, product certificates, instructions, invoices (if any) and all gifts (if any).



  • Handling Method of Refund

After receiving the goods returned by you within the specified period, if the goods and accessories (if any) are confirmed to be in good condition, and the labels, invoices and gifts (if any) are complete, the company will return the payment you have paid for the goods to you according to law.



4、 Precautions for Return and Exchange:

  • If the returned goods do not meet the conditions of this return and exchange policy, our company will not accept your return and exchange, nor can we realize the refund.
  • If you fail to return the invoice, accessories or gifts (if any), the company reserves the right to deduct the market price of the invoice tax, accessories or gifts from the payment you have made.
  • If you do not return the invoice, accessories or gifts in an order, but the company does not deduct the market price of the invoice tax, accessories or gifts, or does not require you to return the above-mentioned articles and materials, it shall not be deemed that the company waives the relevant claims.
  • Customers can call the after-sales hotline of the company for consultation.


4、 The above return right does not apply to orders of the following commodity categories:

  • Customized products, such as products engraved with customer's initials or customized for customers;
  • Any other products that the customer has been informed of as non returnable due to their nature when the customer submits the order.

















  • 商品未被污染;
  • 商品包装完整(包括内外包装),商品应是全新未使用的原始状态,并与您收到该等商品时的状态相同, 并不影响二次销售;
  • 同时退还商品的原始包装箱和配送包裹,以及全部配件、标签、货运单、产品证书、说明、发票(如有)和全部赠品(如有)。


  • 退款的处理办法




  • 若退回商品不符合本退换货政策的条件的,本公司将无法接受您的退换货,亦无法实现退款。
  • 如您未能退回发票、配件或赠品(如有)的,本公司保留从您已支付的货款中扣除发票税款、配件或赠品的市场价的权利。
  • 如某次订单中您未退回发票、配件或赠品,但本公司未扣除发票税款、配件或赠品的市场价的,或未要求您退回前述物品、资料的,不可视为本公司放弃相关权利主张。
  • 顾客可以拨打本公司的售后热线进行咨询。






  1. 个性化定制产品,例如,刻有客户姓名缩写或为客户私人定制的产品;






Post time: 2020-04-30 16:04:28